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Giving Your Leaders the Fish: How to Communicate the Value of Learning

Performitiv,
Performitiv
July 12, 2023
Jul 12, 2023 8:00 AM
CST


Sometimes the best advice is the simplest advice, and that definitely applies in this case.

As part of the videos we recently shot for Performitiv's upcoming Next Gen Learning Leaders video series, JetBlue's Lauren Rabin described how learning leaders can communicate to business leaders to help them understand the "what, so what and now what" of their learning programs.

"Don't teach your leaders to fish for data. Just give them the fish," says Rabin.

When describing the outcomes of your learning measurement and analysis, "focus on the insight provided by or established from the data. Don't focus so much on the data itself. Focus on what I like to call the, what, so what, and now what."

Check out the video above for more words of wisdom from Rabin, and while you're at it, check out our recent video case study on their massively successful continuous improvement efforts.

Do You Want To Look Good Or Be Good?
For the vast majority of Learning organizations, our evaluation techniques have remained fairly constant over the past few decades. Most organizations use average scores to measure effectiveness. While average scores have value, they mask where we have failed to add value to participants and our organizations.
Do You Want To Look Good Or Be Good?
For the vast majority of Learning organizations, our evaluation techniques have remained fairly constant over the past few decades. Most organizations use average scores to measure effectiveness. While average scores have value, they mask where we have failed to add value to participants and our organizations.
The High Cost of Not Measuring Learning Impact
When it comes to implementing an outcomes-focused measurement process for your L&D programs, you cannot afford to wait because the cost of inaction is simply too high.
The High Cost of Not Measuring Learning Impact
When it comes to implementing an outcomes-focused measurement process for your L&D programs, you cannot afford to wait because the cost of inaction is simply too high.